Dieselgeek Shipping

Yes, we are shipping now!   We ship to the US, Canada and select foreign countries from Golden, Colorado, USA. Our business hours are from 9 a.m. - 5 p.m. Mountain Standard time Monday - Friday (GMT -7). We don't ship or answer the phone on USPS holidays or weekends.

If you are not in the US and you are not able to get shipping rates then we are not currently shipping directly to your country. If this is the case we recommend sending the items to a freight forwarder in the US and then have the freight forwarder ship the items to you. We wholeheartedly apologize  for the inconvenience but there is no other way to get items to you currently. Shipping internationally is tricky right now. And tricky is putting it nicely.

If you are in the US we reserve the right to change your shipping method (speed and/or carrier) without your prior approval. This is intended to decrease delivery time and/or increase delivery reliability. We will bear all additional cost, if any, to do so. Also, there is no guarantee of delivery times whatsoever other than overnight domestic US deliveries ordered before our cutoff time on a business day. What you see in the shopping cart is an estimate of delivery time only and nothing more.

International Shipping Methods       Transit time                     Cost
FedEx Priority International                     1-3 Days                        High
FedEx International Economy                 2-5 Days                        High
USPS Priority Mail International            5-14 Days                     Medium
USPS 1st Class International                  7-60 Days*                      Low

*Please note that these are only estimates on time frames based on business days. There is no guarantee that these time frames will be met. This is just to be used as a rough guide to help you decide which shipping option works best for you. 


International Duties and Taxes: All foreign taxes (VAT, GST, etc.), FedEx  brokerage fees (if applicable) and Import Duties will be paid by the customer. These charges are not and cannot be collected by Dieselgeek.com but are billed upon delivery by FedEx. By purchasing through Dieselgeek.com you agree to the timely payment of these charges. 

For UK Customers: Effective January 1st, 2021, the UK government requires that all foreign sellers register with the UK government to start collecting VAT on orders on all purchases below 135£. We do not have the human resources for collecting and remitting sales tax to a foreign government. We do ship to the UK with a $190 order minimum. Be advised you will need to remit the VAT to the courier upon delivery. For small orders we recommend Googling "Freight forwarder Miami" to find a freight forwarder to send your orders to. You can just order from us online and specify the freight forwarder as the destination address. The forwarder can then post them to you. 

For EU Customers: Effective July 1st, 2021, the EU requires that all foreign sellers register with the EU government to start collecting VAT on orders less than 150€. We do not have the human resources for collecting and remitting sales tax to your government taxing body. We do ship to the EU with a $190 order minimum. Be advised you will need to remit the VAT to the courier upon delivery. VAT is assessed by the EU on the cost of goods sold AND the shipping charge. For small orders we recommend Googling "Freight forwarder Miami" to find a freight forwarder to send your orders to. You can just order from us online and specify the freight forwarder as the destination address. The forwarder can then post them to you.

For South American Customers: There are many freight forwarders in Miami, Florida that can help you reduce your overall shipping and Customs expenses. We do ship direct to some South American countries.

Address accuracy: We get every flavor of incorrect addresses which we then have to research and correct. This eats up a lot of time and is even the reason we have removed many countries from our list of where we can ship. Please provide us with an address that any normal person can actually find in Google Maps. Don't abbreviate your address. Words and letters in electronic form are dirt cheap. Please don't skimp on detail. Give us an address that is precisely what is on your electric bill or one you might give your mother (or close friend) to make sure she can find you if she were travelling from a far off country. As if she has never been to visit you in your country, ever.

Order deadlines for same day shipping: Our cutoff time for same day FedEx shipping is 2:30 p.m. Mountain Standard Time (GMT -7) Monday through Friday. We have our last USPS pickup at ~2:30 MST. We always do our best to ship as quickly as possible but sometimes circumstances prevent this hence we do not guarantee same day shipping. Generally though, if you order by 2:30 MST the package will go out that day. We really don't like to have paid-for stuff hanging around so we try our best to get packages out the door. It makes life easier for everybody.

Domestic Shipping Delivery Times: For shipments within the United States our shipping options are FedEx or USPS. FedEx Ground or Home Delivery takes only 1 to 4 business days for delivery. See transit time map below from FedEx. Currently USPS takes from 3 to 7 days for delivery depending on how far away from Colorado you are. Please note that Saturday and Sunday do not count as shipping days for FedEx Express or FedEx Ground while USPS and FedEx Home Delivery both deliver on Saturdays. If you need Saturday delivery with FedEx Express you must email us at sales@dieselgeek.com or call 720 477 0996. There is a $17 surcharge for domestic FedEx Express service delivering on Saturday. Also, some areas are not eligible for Saturday FedEx Express deliveries.

Service Failures Policy (3/16/2022)

Because of everything awry in the world right now we will not guarantee any shipping times whatsoever whether domestic USA-bound or international. Domestic overnight orders get our first attention and we will do everyhing within our power to get you your package next day. That means overnight orders received before cut-off will go out same day. In the rare instance that is not possible we will contact you so you can make an informed decision and revise your shipping choice as necessary. While we truely do our very best to land your package on time be aware that there are innumerable factors out of our control once it leaves our hands. 

FedEx Ground and Home Delivery Map:

 fedex home delivery estimate map

 

USPS First Class Service Delivery Map:

USPS service approximation